g63 com Privacy Policy — Your Data, Handled with Care

1 Introduction

This Privacy Policy applies to all users of g63 com — the online gaming platform available at g63com.vu — and governs how we collect, process, store, and protect personal data in connection with account registration, platform use, and financial transactions.

g63 com is built for Philippine players, and this policy reflects the importance of handling personal information in a way that is transparent, proportionate, and secure. We collect only what is necessary to run the platform properly and to meet our obligations around account security and KYC identity verification.

Please read this policy before registering. If you have questions about anything here, contact our support team at [email protected] before proceeding. Using the platform confirms you have read and agreed to this policy.

2 Data We Collect

The personal data we collect depends on how you interact with g63 com. Below is an overview of the main categories:

We do not collect sensitive personal data beyond what is strictly needed for KYC and fraud prevention purposes.

3 How We Use Your Data

Your personal data is used specifically for the following purposes:

• Account management — creating, maintaining, and securing your g63 com account, including OTP-based login and session security.
• KYC and identity verification — confirming your identity and age (21+) before processing withdrawals, in line with anti-money laundering requirements.
• Payment processing — facilitating PHP deposits and withdrawals through local Philippine banking and e-wallet channels.
• Platform operation — delivering games, managing bets, tracking VIP loyalty points, and making the Game Lobby function correctly across devices.
• Customer support — responding to your queries, resolving account issues, and managing responsible gaming requests.
• Security and fraud prevention — detecting unusual account activity, preventing duplicate registrations, and investigating potential policy violations.
• Communications — sending account-related notifications, security alerts, and where you have opted in, information about promotions available to your account.

We do not use your personal data for purposes beyond what is described here without notifying you and, where required, obtaining your consent.

4 Legal Basis for Processing

g63 com processes your personal data on the following grounds:

• Contract performance — processing is necessary to provide the platform services you registered for, including account management, game access, and payment handling.
• Legal obligations — certain data processing is required for KYC verification, anti-money laundering compliance, and the prevention of financial crime.
• Legitimate interests — security monitoring, fraud detection, and platform improvement are carried out where our legitimate interests in operating a safe, reliable platform do not override your rights.
• Consent — where we send marketing communications or use non-essential cookies, we do so on the basis of your consent, which you can withdraw at any time.

5 Sharing Your Data

g63 com does not sell your personal data to third parties. We share your data only where necessary and only with:

• Payment processors — local Philippine banking partners and e-wallet providers involved in processing your PHP deposits and withdrawals. These providers receive only the data needed to complete the transaction.
• Identity verification providers — third-party KYC services used to verify government-issued IDs submitted during account verification. These providers are bound by data processing agreements.
• Game technology providers — software suppliers whose games and platforms power the g63 com Game Lobby. Usage data may be shared to facilitate game operation and technical support.
• Legal authorities — where required by applicable Philippine law, a valid court order, or a regulatory requirement, we may disclose data to relevant authorities.

All third parties with whom we share data are required to handle it securely and only for the specific purpose for which it was shared. We do not permit third-party use of your data for their own marketing purposes.

6 How Long We Keep Your Data

g63 com retains personal data for as long as is necessary to fulfil the purposes described in this policy, plus any additional period required by applicable legal or regulatory obligations.

• Account and identity data is retained for the duration of your account and for a period after account closure as required for legal and compliance purposes.
• Transaction and financial records are retained as required under applicable record-keeping obligations.
• Support communications are retained for a reasonable period to handle follow-up queries and for quality assurance purposes.
• Technical and usage data is generally retained for shorter periods and may be aggregated and anonymised for analytical use after that point.

When data is no longer required, it is securely deleted or anonymised so it can no longer be associated with you individually.

7 How We Protect Your Data

g63 com implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• SSL encryption is applied across all platform connections, ensuring that data transmitted between your device and the g63 com servers is encrypted in transit.
• OTP two-factor authentication protects account login, so that even if your password were compromised, an additional verification step is required to access your account.
• Access controls restrict internal access to personal data on a need-to-know basis. Staff who handle account data are trained on data protection responsibilities.
• Account monitoring systems flag unusual activity — such as login attempts from unfamiliar locations or devices — for additional verification.

No system is completely immune to security risks. If you suspect that your g63 com account has been accessed without your authorisation, contact support immediately at [email protected] and change your password.

8 Cookies and Tracking

g63 com uses cookies and similar tracking technologies to support platform functionality, maintain secure sessions, and understand how the platform is used. Cookies are small text files stored on your device when you visit the site.

• Essential cookies — required for the platform to function. These maintain your login session, carry security tokens for OTP verification, and enable core game and betting features. These cannot be disabled without affecting functionality.
• Analytics cookies — used to understand how players navigate the lobby, which games are accessed most, and where technical issues occur. This data is used to improve the platform. Where consent is required, these are set only with your permission.
• Preference cookies — remember settings like your preferred language display or last used payment method to reduce repetitive steps on return visits.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing g63 com, though some features may behave differently.

9 Your Data Rights

As a registered g63 com player, you have rights over your personal data. You can exercise these rights by contacting our support team at [email protected]. Here is what you are entitled to:

10 Minors

g63 com is strictly for players aged 21 years and above. We do not knowingly collect personal data from individuals under 21. Age confirmation is part of the registration process, and KYC verification validates the identity and age of account holders before withdrawals are processed.

If we become aware that a minor has registered an account and provided personal data, that account will be closed immediately and the data will be deleted in accordance with this policy. If you have reason to believe a minor has registered on g63 com, please contact us at [email protected].

11 Changes to This Policy

g63 com may update this Privacy Policy from time to time to reflect changes in platform operations, applicable law, or data handling practices. When material changes are made, you will be notified through a notice on the platform or via the email address registered to your account.

The updated policy will take effect from the date it is published at g63com.vu/privacy-policy. Continued use of the platform after that date constitutes acceptance of the revised policy. We encourage you to review this page periodically.

12 Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal data is being handled at g63 com, please get in touch with our support team.

You can reach us through the live chat function within the platform when logged into your account, or by emailing [email protected]. Support is available 24 hours a day, seven days a week.

We aim to respond to all data-related requests within a reasonable timeframe. For straightforward access or correction requests, this is typically within a few business days. More complex requests may take longer, and we will keep you informed of progress.